Last updated: September 25, 2026

Firebird Prints respects the privacy of customers and website visitors. This Privacy Policy explains how information submitted through our website is handled.

Information We Collect

When you contact us, request a quote, or submit an order or merchandise request through our website, we may receive information such as:

Your name
Company or location
Email address
Phone number
Project or order details
Notes or other information you choose to provide
Artwork or files you upload through forms that support file uploads

We only ask for information that is needed to review your request, provide a quote, communicate with you, or process your project.

How We Use Information

Information submitted through our website may be used to:

Respond to inquiries and quote requests
Review product, printing, and merchandise requirements
Communicate about an order or project
Send confirmations and other service related emails
Protect our website and forms from misuse or spam

We do not sell personal information submitted through our website.

Google Workspace and Website Email

Firebird Prints uses Google Workspace for business email.

Our website may connect to Google through Google’s Gmail API to send website generated emails from an authorized Firebird Prints business mailbox.

This connection is used only for sending website related email. It is not used to access the Google accounts of website visitors or customers, and it is not used for advertising.

Authorization credentials required for this connection are maintained within the website’s email configuration and are used only to keep the authorized email connection operating.

Service Providers

We may use service providers that are necessary to operate our website, hosting, forms, and business email. Information may be processed by these providers only as needed to provide those services.

Data Retention

We retain inquiries, quote requests, order information, and related communications for as long as reasonably necessary to respond to customers, provide services, maintain business records, and meet applicable business or legal requirements.

Security

We take reasonable measures to protect information submitted through our website. However, no online system or method of electronic communication can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when our website, services, or data practices change. The latest version will be published on this page.

Contact

If you have questions about this Privacy Policy or information submitted through the Firebird Prints website, contact us at:

Firebird Prints
19 Victoria Dr Lower Level Unit
Vancouver, BC V5L 4C1
Canada

Email: info@firebirdprints.com
Phone: +1 778 368 0288